RRAEH'S

REFERRING VETERINARIANS

We partner with referring veterinarians to provide seamless access to emergency and specialty care, with clear referral guidelines and dedicated support.

ABOUT OUR

REFERRING VETERINARIANS

We value our collaboration with primary veterinarians, and it is our role to serve as an extension of your practice by offering veterinary specialty expertise and 24/7 emergency care. Whether you are referring to one of our specialty services, emergency, and critical care, or just need to consult on a case, RRAEH is here to support you, your practice, and your clients and patients.

Please find the below information on sending referrals for our specialty services, emergency referrals/transfers, and more. If you were unable to find the information you are looking for via our website, please don’t hesitate to call and speak to our referral coordinator or one of our Client Service Representatives.

Our goal is to work as one collaborative medical team in the care of our patients.

Due to the continued increase of caseloads for veterinary needs in our communities within this region, and the difficulty with providing the level of care needed for all patients, we will be instituting a “Level System” to define what cases we will be able to continue to accept as patients into Red River Animal Emergency Hospital. By implementing this Level System throughout the day, we will have a system in place to be able to provide optimum care for the sickest cases. Please continue to check here for our most current Level of Operation.

Thank You – The Staff of RRAEH

LEVEL 1 – NORMAL OPERATION
  • Accepting any patients with urgent medical needs
  • May experience extended wait times for non-critical patients
LEVEL 2 – REDUCED OPERATION
  • Non-urgent patients will be turned away.
LEVEL 3 – RESTRICTED OPERATION
  • Accepting ONLY clearly emergent/critical cases, direct transfers for continued care, or those that will likely become critical if not seen within a day.

RRAEH's

RDVM Portal

Referrals@rraeh.com701.478.9299EXTERNAL PORTAL

We Thank You For Entrusting Us With Your Patients!

TRANSFERS

EMERGENCY & CRITICAL CARE

Our emergency service is available 24/7, 365.
(Please consult our Home page on the website for the current operation level of our ER/ICU)

To directly transfer a patient to our emergency service:

1

Please call ahead and speak with one of our emergency or critical care doctors to discuss the expectations of the case and the patient’s needs, we want you and your client to have clear expectations on cost, treatment options/availability, and wait times for when they arrive.

2

Following the phone conversation, we require an ER referral to be submitted through our RDVM portal. The referral will allow you to input any pertinent information and provide the means to upload the patient’s required medical history (please include all lab work completed or pending, & any radiographs).

3

You will be notified by email when your patient has been discharged and will be provided with their medical records through our RDVM portal (for hospitalized patients you will receive daily updates via the RDVM portal).

***Specialty services and advanced imaging/diagnostics are not available 24/7. If you feel your patient needs this level of care, please call and speak with our referral coordinator or emergency doctors before referring/transferring your patient.

APPOINTMENTS WITH A SPECIALTY SERVICE

Veterinarians & Clients are welcome to call us Monday – Friday 8:00 am to 6:00 pm to inquire about specialty appointments & services.

All specialty appointments require that a referral be submitted through our RDVM portal. Our referral portal form allows us to gain all the pertinent information regarding your patient’s referral and provides the opportunity for you to upload the patient’s required full medical record. Please include all completed and pending diagnostics and radiographs with the radiology report when available.

Our referral coordinator and specialists will review each referral and may recommend additional testing or require additional information before the appointment. You will be notified by email when your patient has been discharged and will be provided with their medical records through our RDVM portal (for hospitalized patients you will receive daily updates via the RDVM portal).

OFFERED

SERVICES

Please visit the following pages to learn more about our services.