MORE INFO

RESOURCE CENTER

Our Resource Center provides everything you need to plan your visit, including payment and financing options, insurance details, hospital policies, nearby lodging, and a pet poisoning hotline.

CONSULT HELPLINE FOR

PET POISON/ INGESTION

Was your pet just exposed to something harmful? Call your veterinarian or Pet Poison Helpline® immediately. The sooner an exposure or poisoning is addressed, the easier, less expensive, and safer it is to treat.

PAYMENTS & FINANCING

Payment is required when services are rendered, which may include a pre-payment on estimated costs should your pet require hospitalization. Red River Animal Emergency Hospital and Referral Center accepts cash, checks, Visa, Mastercard, Discover, American Express, Cherry, Care Credit, and AllPet.

If you would like to apply for or pay with Cherry, CareCredit, or the AllPet Card, please click one of the links below:

INSURANCE

Red River Animal Emergency Hospital and Referral Center does not accept insurance as payment, but can provide information for your chosen company, if applicable. RRAEH is not affiliated with any of these companies and does not endorse any services by those listed on our site.

For more information, please click one of the links below:

OUR

POLICIES & FEES

Click on the toggle panels below for additional information on Red River Animal Emergency Hospital & Referral Centers’ Policies & Fees.

New PDMP Policy

In compliance with state and federal regulations, we are required to report certain dispensed medications to the Prescription Drug Monitoring Program (PDMP). To fulfill this requirement, we must collect and submit the client’s Date of Birth when dispensing applicable medications. You may be asked for this information upon check-in.

We appreciate your understanding and cooperation as we work to ensure safe and responsible medication practices.

Emergency & Critical Care Is More Expensive Than Primary Care

It’s important to us that our clients understand that the costs of emergency care, critical care, and specialty medicine are more expensive than routine visits to your primary care veterinarian, just as a visit to the emergency room or medical specialist for yourself is more expensive than a scheduled appointment with your regular doctor.

Why Emergency & Critical Care Costs More

In a life-threatening situation, we must have in-house diagnostic equipment to provide us with quick results. This includes laboratory, digital x-ray, ultrasound, and CT scanning equipment. In addition, 24-hour access to our emergency services requires us to be staffed nights, weekends, and holidays when no one else is open, and whether we have patients coming in or not.

We Provide Upfront Estimates on All Our Services

We know that your pet is an important part of your family and understand that the costs associated with care can affect how you choose to proceed concerning treatment. At Red River Animal Emergency Hospital and Referral Center, we will discuss all of our costs with you before we initiate any diagnostics, procedures, or treatments on your pet, so you are not caught off guard when you receive your bill for services.

At Red River Animal Emergency Hospital and Referral Center, you control your pet’s treatment; we promise to provide the level of health care that each owner has chosen and will never pressure you to make decisions.